19-20, June 2018

Lead Behavioural Change in Higher Education

This two-day workshop will be held from Tuesday 19th to Wednesday 20th June 2018 in London, the United Kingdom. The workshop will consist of presentations and practical exercises. Participants will be encouraged to collaborate with each other and to share their experiences.

WORKSHOP OVERVIEW


How do you make change happen? This is currently a key question in many higher education institutions, since they are challenged to redefine their institutional responsibilities, purpose, and way of working. This task is passed on to key staff internally, leaving many stakeholders in higher education with the challenge to finding the right approach towards realizing behavioural change. We designed a two-day workshop to provide higher education staff with the theories and practical tools necessary to facilitate change at their institution.

This workshop introduces you to behavioral science type approaches (or casually called ‘Nudge’) that are increasingly being used for effective policy making in a number of countries, including the United States, Canada, Singapore, Australia, and many countries in Europe. Recently, this trend has got expanded to the level of global organizations such as the OECD, UN, and The World Bank and has received recognition through the Nobel Prize for Economics having been awarded to Richard Thaler, author of the book ‘Nudge’. Drawing on research from behavioural sciences (psychology and behavioural economics), you will acquire basic knowledge on human behaviour (e.g. irrationality and cognitive biases) and create nudges for behavioural insights based interventions. Through interactive exercises with the Nudge Development Toolkit, we will help you understand and positively stimulate the behaviour of your most important stakeholders (academic staff, students, management).

This workshop is designed to support university managers, leaders, administrators, professionals, students, practitioners who are seeking improvements in their programs and organizations in several domains such as, new ways of working, facilitation of research & innovation, employability of students, entrepreneurship, and UB cooperation.

As a workshop participant you will receive a workshop certificate, issued by the University Industry Innovation Network and signed by the workshop facilitators.


EXPERT FACILITATORS

Sanae Okamoto
Dr. Sanae Okamoto is Director for Asian Affairs at UIIN and Researcher at the Faculty of Psychology and Neuroscience at Maastricht University. She has taught behavioural economics, decision science, and psychology as an assistant professor at the School of Business and Economics, Maastricht University. As an experimental psychologist with an original passion in primatology, her interests now mainly lie in applying behavioural sciences to understand human behaviour and improve it in a sustainable manner. She has several years of business experience in Japan and the Netherlands and almost 20 years of experience at universities and research institutes in Japan, Germany, USA and The Netherlands. A study about cooperation and leadership was recently published in Scientific Reports.


Jochen Barth
Dr. Jochen Barth is Director for Employability at UIIN, Managing Partner at CER10DIPITY, and Associate Partner at the Service Science Factory at Maastricht University. As managing director of the Service Science Factory, which established itself as a best practice for entrepreneurial universities, he gained extensive experience in triple-helix led knowledge transfer initiatives. Jochen is also an experienced management consultant and has advised over 100 organizations, SME’s as well as multinationals, spanning all sectors, in a variety of topics including business model innovation, talent development, and change management.



GOOD PRACTICE

CASE STUDIES


Many higher education institutions are struggling to change beyond their traditional 'two missions' approach of education and research. To stay competitive, they are required to introduce new ways of working, focus more on delivering student employability, UB cooperation, and societal impact. Often, this engagement relies on the convictions and efforts of a few individuals. However, to realize true change, university-industry interaction needs an institution-wide commitment and a change in behaviour amongst the leadership but also university staff in general. During this workshop we will help you to understand and optimize the interaction between individual behaviour and the organizational context. We will provide insights in the complexity of human behaviour (e.g. irrationality, cognitive biases) and introduce you to the revolutionary ‘nudge’ approach including practical tools you can apply at your institution.

Example timetable


Tuesday, 19th June 2018

08.30 - 09.00: Registration

09.00 - 09.30: Welcome and Introductions. Workshop aims and goals

09.30 - 10.30: Introduction to the nudge approach and toolkit: Identification of challenges and goals.

10.30 - 11.00: Mapping of context and identification of desired actions

11.00 - 11.30: Coffee

11.30 - 12.30: Mapping of context and identification of desired actions (cont.)

12.00 - 13.00: Introduction of cognitive biases and behavioural heuristics: Identification of bottlenecks

13.00 - 13.45: Lunch

13.45 - 15.00: Diagnoses of underlying causes of the identified bottlenecks

15.00 - 16.00: Introduction of nudges and other interventions – examples of practice

16.00 - 16.30: Coffee

16.30 - 17.00: Introduction of the nudge canvas

17.00 - 19.00: Design nudge solutions

19.00: Dinner and networking


Wednesday 20th June 2018

08.30 - 9.00: Coffee & Reflections on Day One

09.00 - 10.00: Canvas finalisation

10.00 - 11.30: Presentation of nudge canvasses and solutions

11.30 - 12.00: Implementation and best next steps

12.00 - 12.15: Conclusions and wrap-up

Afternoon: Potential participation in the 2018 University-Industry Interaction Conference

REGISTER NOW

Interested in joining the workshop and an international network of professionals passionate of driving change in higher education?

Register now

QUOTES

From the workshop moderators


"Human behaviour is the core of the challenge: whatever change initiative is introduced, it needs to be adopted by the end-user. Predicting and coping with that challenge is the key to an optimal sustainable solution."
Sanae Okamoto

"In my +10 years of change management practice, I have seen over and over again, that in the end any organisational change boils down to behavioural change. Behavioural insights and particularly the Nudge approach should become standard practice in any organisation."
Jochen Barth